Serving order of applications

Order of submission of addresses

At the personal appeal to office of Almaty

STEP 1

Making an appointment:

Phones: +7 (727) 261-22-16, +7 (727) 983-30-16, +7 (708) 983-30-16

E-mail: office@bank-ombudsman.kz

Skype: bank-omb

Address: Republic of Kazakhstan, 050000, Almaty, Furmanov St., 175, office 302

 

STEP 2

Reception of the borrower (co-borrower, the depositor, the authorized person) at office

 

STEP 3

Registration of the address at office

3) The questionnaire to the address

1) list of necessary documents

in the MS Word format:

wordList of necessary documents

in the Acrobat Reader format:

pdf List of necessary documents

 

2) form of the address of the borrower

in the MS Word format:

wordForm of the address of the borrower

in the Acrobat Reader format:

pdfForm of the address of the borrower

 

in the MS Word format:

wordThe questionnaire to the address

in the Acrobat Reader format:

pdfThe questionnaire to the address

 

OTHER FORMS OF THE APPEAL TO OFFICE

STEP 1

Collecting and sending necessary documents

 

STEP 2

Types of sending documents:

E-mail: office@bank-ombudsman.kz

Mail: Republic of Kazakhstan, 050000, Almaty, Furmanov St., 175, office 302

Step 3

Registration of the received address at office