www.bank-ombudsman.kz
office@bank-ombudsman.kz
+7 (727) 261-22-16
+7 (708) 983-30-16
+7 (727) 983-30-16
Banking ombudsman

ERSERIK SIIRBAYEV

Date of birth – April 16, 1951.

Higher education, finished:

– Omsk Institute of Railway Transport Engineers, in 1974, railway engineer-electrician;

– Almaty Institute of National Economy, in 1987, economist;

– Kazakh Humanitarian and Legal University (KazGUU University), in 2015, jurisprudence;

General labor experience in Financial Credit System is 40 years:

– 1975 – 1988 – Engineer, Head of Mathematical Elaborations Group, Head of Department of Algorithmization and Programming of Processing center of the Kazakh republican office of the State Bank of the USSR;

-1988 – 1991 – Deputy Chairman of Board of Kazakh Republican Bank of Savings Bank of USSR;

-1991 – 1994 – Deputy Chairman of Board of Savings Bank of Kazakhstan;

– 1994 – 2005 – Deputy Chairman of Board of Halyk Bank of Kazakhstan;

– 2006 – 2012 – Deputy Chairman of Board of “Kazpost” JSC;

– 2012 – 2013 – Adviser of Chairman of Board of “Bank RBK” JSC, adviser of Chairman of Board of “Senim Bank”, Adviser of Chairman of Board of “Qazaq Banki” JSC;

In 2013 according to article 40-1 of the Law of Republic of Kazakhstan “About Banks and Activity of Banks in the Republic of Kazakhstan” elected the Banking ombudsman.

Author of a number of developments in the field of bank and card technologies:

– “Program and technology complex of automation of retail banking business “AMANAT”, certificate №587 27.05.1991 y.;

– “The automated banking system of retail business “Amanat Plus”, certificate №141 23.08.2001 y.;

– “The automated forming of payments via POS terminals “Master Pay” (Customs payments), certificate №062 23.03.2004 y..

Social activity:

– Initiator of formation and President of Association for Development and Computerization of Banking Servicing of Population in Central Asia and Kazakhstan “Amanat-Inform”, 1989-1999;

– Member of Presidium Office of Central Committee of Labor Organization of government, banking institutions and public services, 1995 -2003;

– Member of working groups of Mazhilis of the Republic of Kazakhstan on elaboration of Laws of RK “On Legalization of Capital”, “On Land”, “On Computerization”;

– Independent Director of the Board of directors of “KazCenter of Housing and Public Utilities” JSC, 11.2010-02.2012;

Awards and ranks:

– Certificate of Merit of the Board of State Bank of USSR and CC of Labor Organization of Government Institutions of USSR of Republic of Kazakhstan;

– Medals “10 years of Independence of the Republic of Kazakhstan” and “10th Anniversary of Astana”;

– “Veteran of Halyk Bank of Kazakhstan” – 2003;

– “Instructor of High-Mountain Tourism

Agency for Regulation and Development of the Financial Market of the Republic of Kazakhstan
National Bank of the Republic of Kazakhstan
Association of Financiers of Kazakhstan
Insurance Ombudsman
First Credit Bureau